Roger Myers DMD at 604 W Oglethorpe Hwy in Hinesville, Georgia

Customer Reviews about Roger Myers DMD

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  Came to office the first time for an appointment for my daughter. Supposedly they where back logged due to emergency surgery earlier that day. They did not even bother to call and cancel or see of the appointment time could be changed. WE SAT IN A BUSY WAITING ROOM FOR 2 HOURS before the receptionist mentioned that they where back logged. Scheduled another appointment and called ahead the same day as appointment. I asked the receptionist of there was any delays and she stated there was no delays. Waited 20 minutes in the waiting room before being called back this visit. By far the worst staff and bad service. Save yourself the hassle and find another doctor.
  September 14, 2017

  by Mark Gatto
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  Would not have even given 1 star,but had to jusy to put my review of this doctor. He cheated me out of $2000. Did not send a claim for a procedure to my dental insurance makin me pay out of pocket for the whole procedure. Did xrays of frontal view, but was treating me for my jaw? And to top it off,i have waited over 3 months to get a copy if my records from his office. I am still waiting, and he just keeps giving me the run around. Just wasted money and got no where with help for my jaw from him.
  September 04, 2017

  by Amanda Law
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  This place deserves 0 stars. Apparently there was an issue with appointment scheduling. I called because I hadn't received an appointment confirmation courtesy call. Turns out they forgot to schedule me. So I was told to come in at 4 instead of 3:30. When I arrived there was a lobby full of people. After waiting 45 minutes I asked others how long they had been there. Some had been there since 2:45. I witnessed a handful of people speak to the receptionist concerning the wait, and many of them left. At 5:15 I too went to the desk, considering those who had been there longer than I still had yet to be seen, and asked for my consent forms because I would not be receiving service from them after all. Jessica, (dyed-red hair) was immediately combative. She said it ( my consent forms) was their property and she was not going to return it to me. After going back and forth that it was my right to retain the billing and personal information I provided considering I would not be receiving service from them, Finally she said fine I'll just make a copy. I told her I did not want her to do that and she did it anyway after ripping one sheet off and handing it to me. I read to her, where it stated in their policy that I have a right to rescind consent at anytime and that she was in direct violation of their policy. She then told me I provided all of the information over the phone which is totally bogus, not only that but it would be a HIPPA violation to do so. At that point she walked away. I waited for maybe 3-5 minutes before another lady brought me my paperwork as well as those copied. I headed for the parking lot but then noticed Jessica had removed another sheet. The most important. The insurance billing form. So I returned and said I needed that information because I should not be billed for a service that wasn't rendered. Full of attitude she responded and said look I gave you all of your paperwork and then again stated I provided the information over the phone, in a condescending tone while pointing to her temple as if to say I'm stupid. At that point I told her she was totally unprofessional and she was not about to insult my intelligence while also lying and claiming I provided personal information over the phone. She stormed off and yelled to someone who was not visible to me, "She's back again!" A moment later, a lady with brown hair and glasses informed me that the Dentist had deleted my charts from the file, whilst also showing me a note she'd prepared for him to do so. She apologized for the delay, I thanked her and left. I wish I could comment on the service from the actual dentist but I cannot. This was a referral service from Coastal Dental at Fort Stewart. Unfortunately, Jessica along with the scheduling issues, will prevent me from ever returning to this business. I can only hope other people who left that day, plan to review this office as well. I also hope that the doctors there, will conduct a professional conduct/ethics workshop with his front of house employees. Jessica was beyond unprofessional. It was embarrassing for her to raise her voice and cause a scene, especially when it was evident she was not complying with the law or the policy of the office who employed her.
  August 24, 2017

  by Christie Oxendine

Opening hours Closed now

Today: 08:00 am — 05:00 pm

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About Roger Myers DMD in Hinesville